As part of our ongoing commitment to security, we are continually reviewing security measures to protect your website and email. Most of these changes happen behind the scenes and do not require any action on your behalf.
On March 27, 2008, an additional layer of security (SMTP authentication) has been added to your email accounts. This change will ensure that only users that know the username and password for one of your POP accounts (including the catch-all account) can send mail.
You will need to make the changes to your mail software settings before April 14, 2008. If you do not make the changes you will be unable to send mail until the change has been made.
Please read below to see if you will be required to make any changes. If you are required to make any changes, step-by-step instructions are provided on how to make the changes.
What changes do I need to make?
In order to continue to send mail after April 14, you will need to adjust your mail software settings so that your mail software is aware that your outgoing SMTP server requires authentication. This is a quick change which should only take a few minutes. Instructions are below.
You will need to enable SMTP authentication for each mail software package that you use to send mail (so if you send mail from home and also from your office, you will need to adjust your mail software settings on both computers). You will also need to enable SMTP authentication for each POP email account that you use to send mail.
Why do I need to make these changes?
Computer virus's routinely use your mail server to send spam messages to thousands of people. This is the main reason that we have been blocked at hotmail.com, yahoo.com, shaw.com and many other email providers. By requiring a username and password to send email, we stop virus's that send spam email once they have infected a computer.
Below is a list of common mail software packages. Clicking on the mail software that you are using will take you to detailed instructions for enabling SMTP authentication in that mail software.
For Any other email concerns, please feel free to contact Camrose Cable TV during office hours at 780-672-8839. |
